How long does it take for my deposit to be credited?
The time it takes for a deposit to appear in your balance depends on the number of network confirmations required by the blockchain. Once you initiate a transfer, it must be verified by miners or validators on the network. Depending on network congestion and the specific blockchain used, this can take anywhere from a few minutes to an hour. You can monitor the progress of your transaction by pasting your Transaction ID (TXID) into a relevant blockchain explorer.
How long does a withdrawal take to process?
Once you confirm your withdrawal request and pass the 2FA verification, our system usually processes the transaction within minutes. After the funds leave our platform, the actual arrival time depends on the blockchain network's speed and the number of confirmations required by the receiving platform. During periods of high network traffic, processing times may be longer than usual. You can track the real-time status of your withdrawal using the Transaction ID (TXID) provided in your transaction history.
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